At It’s The Locs For Me, customer satisfaction is our top priority. Our products are printed on demand by Printify and Printful, and our return policy reflects this process.
Defective or Damaged Items
- Contact us within 30 days: Include your order number and photos of the defect.
- Resolution: We will arrange for a replacement or refund.
Incorrect Orders
- Contact us within 30 days: Include your order number and a photo of the incorrect item.
- Resolution: We will ensure the correct item is sent to you.
Non-Returnable Items
- Custom Products: We do not accept returns for buyer’s remorse or incorrect sizing. Please refer to our sizing chart before placing your order.
Contact Us
- Email: [email protected] with your order number and issue details.
Thank you for shopping with It’s The Locs For Me!